Where can I get a new audio cable, USB cable, or pouch?

If you lost any of these items or if you're outside of your one year warranty, you can find them for purchase in our store...

I’m only getting sound out of one side, what should I do?

If you have another audio cable, please try using it with your Connect⁺ headphones to see if that fixes the problem. If your cable broke and you're still under our...

Will the CarBuddy series hold my device?

The CarBuddy should hold all devices from 7 to 11 inches, which could include:Apple iPad 1Apple iPad 2Apple iPad 3Apple iPad 4Apple iPad AirApple iPad...

My tablet keeps falling out, what’s going on?

First things first, is your device compatible with the CarBuddy? You can check here.If your device is compatible, then make sure you are securing the...

Can the CarBuddy be used with any car model?

The CarBuddy can be used with most car models. Fit will depend on the shape of the headrest. If you email us your car model...

Can the CarBuddy be used for rear-facing car seats?

No, the CarBuddy is designed to attach to the BACK of a headrest, not to the front of it. For safety reasons, please use the...

My CarBuddy broke, what do I do?

Oops! Please call 866 291-8635 and let us see how we can help. For all other warranty and satisfaction claims you can email us at...

How do I clean my CarBuddy?

We recommend using a very lightly damp cloth to gently wipe down any soiled area. While it may be tempting, do no use alcohol wipes....