I’m only getting sound out of one side, what should I do?
If you have another audio cable, please try using it with your Connect+ headphones to see if that fixes the problem. If it does, we’ll be happy to send you a new replacement cable. Just call (866) 291-8635 or email us at firstname.lastname@example.org with your order number.
If you’ve tried another cable and are still having trouble, call (866) 291-8635 or email us at email@example.com to see how we can help.