Where is the SharePort® on the Connect⁺ Headphones?

The SharePort® is located on the bottom of either side of your headphones. With the Connect⁺, it doesn’t matter which side you connect into, you can...

I’m only getting sound out of one side, what should I do?

If you have another audio cable, please try using it with your Connect⁺ headphones to see if that fixes the problem. If your cable broke and you're still under our...

What’s the maximum amount of headsets you can connect using the SharePort®?

We’ve never attempted a world record, but at minimum you should be able to easily connect groups of eight or nine. If you’ve attempted a...

Where can I get a new audio cable or pouch?

If you lost any of these items or if you're outside of your one year warranty, you can find them for purchase in our store here....

My headphones broke, what do I do?

Oops! Please call 866 291-8635 and let us see how we can help. For all other warranty and satisfaction claims you can email us at...

How do I clean my Connect⁺ headphones?

We recommend using a very lightly damp cloth to gently wipe down any soiled area. While it may be tempting, do not use alcohol wipes....