I'm only getting sound out of one side, what should I do?

If you have another audio cable, please try using it with your Connect+ headphones to see if that fixes the problem. If it does, we’ll be happy...

Where is the SharePort® on the Connect+ Headphones?

The SharePort® is located on the bottom of either side of your headphones. With the Connect+, it doesn’t matter which side you connect into, you can...

How do I clean my Connect+ headphones?

We recommend using a very lightly damp cloth to gently wipe down any soiled area. While it may be tempting, do not use alcohol wipes....

How do I pair my Untangled Pro headphones?

Pairing the Untangled headphones is quick and easy. Simply press the power/ pairing button until it begins to flash in red AND blue. Be careful...

My Untangled Pro headphones work my tablets, but not my computer. What should I do?

This probably means you need to update your computer’s Bluetooth drivers. Please check to make sure your computer’s Bluetooth drivers are up to date; once...

How do I clean my Untangled Pro headphones?

We recommend using a very lightly damp cloth to gently wipe down any soiled area(s). While it may be tempting, do not use alcohol wipes....