I'm only getting sound out of one side, what should I do?

If you have another audio cable, please try using it with your headphones to see if that fixes the problem. If your cable broke and you're still under our...

Where is the SharePort® on the Connect⁺ Headphones?

The SharePort® is located on the bottom of either side of your headphones. With the Connect⁺, it doesn’t matter which side you connect into, you can...

How do I clean my Connect⁺ headphones?

We recommend using a very lightly damp cloth to gently wipe down any soiled area. While it may be tempting, do not use alcohol wipes....

How do I pair my Untangled Pro headphones?

Pairing the Untangled headphones is quick and easy. Simply press the power/ pairing button until it begins to flash in red AND blue. Be careful...

My Untangled Pro headphones work my tablets, but not my computer. What should I do?

This probably means you need to update your computer’s Bluetooth drivers. Please check to make sure your computer’s Bluetooth drivers are up to date; once...

How do I clean my Untangled Pro headphones?

We recommend using a very lightly damp cloth to gently wipe down any soiled area(s). While it may be tempting, do not use alcohol wipes....