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What is the LilGadgets returns and exchanges policy?

We hope that you and your family love your purchase! You may exchange or return products purchased on lilgadgets.com for a full refund (excluding original shipping charges) within 60 days of the purchase date. If the product is unopened, you may exchange it up at any time up to one year of the date of purchase. All you would be responsible for are the shipping charges to return the product back to us.

If you purchased one of our products through a LilGadgets authorized retailer, please follow their return policy for refunds and exchanges. Please contact us if you have any questions about who is an authorized retailer for LilGadgets. If you experience any trouble with your return or exchange, we would be happy to help! Within 60 days, along with proof of purchase (such as an order confirmation, gift receipt or packing slip), you may return or exchange an unopened LilGadgets product. Opened items are not eligible for exchanges and you will be responsible for the charges to return the product back to us.

If you believe you may have received a defective product or if you purchased a product from us that just isn’t working out for you, please reach out to us at support@lilgadgets.com or 866-291-8635 so that we can initiate the return/exchange process. We stand strongly behind our 100% Satisfaction Guarantee and look forward to helping you!

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